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belkin is recalling its iphone tracking stand Belkin has announced a recall of its Auto-Tracking Stand Pro for iPhones and two models of its 20,000mAh BoostCharge USB-C PD Power Bank due to potential fire hazards linked to a manufacturing defect.

belkin is recalling its iphone tracking stand

Details of the Recall

Consumers who own any of the recalled products are advised to cease usage immediately. The recall affects the Auto-Tracking Stand Pro for iPhones, identified by model number MMA008, and two versions of the BoostCharge USB-C PD Power Bank, which bear model numbers BPB002 and PB0003. The U.S. Consumer Product Safety Commission (CPSC) has indicated that a defect in the lithium-ion cell components of these devices may lead to overheating, thereby posing risks of fire and burn injuries.

Incident Reports

While there has been only one reported fire incident in the United States, the situation is more concerning internationally. The CPSC has documented 15 additional reports of fires occurring in other countries, which have resulted in two minor burn injuries and approximately $37,765 in property damage. These figures highlight the potential dangers associated with the defective products and underscore the importance of the recall.

Scope of the Recall

Approximately 83,500 units of the affected stands and power banks were sold in the United States between August 2020 and August 2025. These products were available through various retail channels, including Belkin’s official online store, as well as major retailers such as Best Buy, Target, Walmart, and Amazon. Additionally, around 2,385 units were sold in Canada, expanding the reach of the recall beyond U.S. borders.

Identifying Recalled Products

Consumers can identify whether they possess one of the recalled devices by checking the model numbers printed on the bottom or sides of the products. The Auto-Tracking Stand Pro is marked with model number MMA008, while the BoostCharge power banks can be identified by their respective model numbers BPB002 and PB0003. This identification process is crucial for ensuring that consumers take the necessary steps to return or dispose of the affected products safely.

Consumer Guidance and Refund Process

Belkin is urging customers to stop using the recalled devices immediately and to reach out for a refund or store credit. Customers can receive a full refund or store credit for the total purchase amount, plus an additional 20 percent bonus, which serves as an incentive for consumers to return the products. This offer is particularly appealing given the potential risks associated with the continued use of the defective devices.

Filing a Recall Claim

To initiate the refund process, consumers must complete a recall claim form available on Belkin’s website. The form requires a valid receipt and the device’s serial number to expedite the processing of claims. This requirement emphasizes the importance of keeping purchase records, as it facilitates a smoother refund experience for consumers. Once a claim has been filed, Belkin advises that the recalled devices should be disposed of properly at a facility equipped to handle defective lithium-ion batteries. It is crucial that these devices are not simply discarded in regular garbage, recycling bins, or battery collection boxes commonly found at retail locations.

Implications of the Recall

This recall raises significant concerns regarding the safety of lithium-ion batteries, which are widely used in consumer electronics. The overheating of lithium-ion cells can lead to catastrophic failures, including fires and explosions. As such, this incident serves as a reminder for manufacturers to rigorously test their products for safety before they reach consumers. It also highlights the need for consumers to remain vigilant about the products they use, particularly those that involve rechargeable batteries.

Industry Reactions

The recall has elicited responses from various stakeholders in the tech industry. Consumer advocacy groups have applauded Belkin for taking swift action to address the safety concerns, emphasizing the importance of consumer safety in product design and manufacturing. However, some industry analysts have raised questions about the quality control processes at Belkin and other manufacturers, suggesting that more stringent testing protocols could help prevent similar incidents in the future.

Consumer Safety and Product Recalls

Product recalls are a critical aspect of consumer safety, particularly in industries that rely heavily on electronic devices. The CPSC plays a vital role in monitoring product safety and facilitating recalls when necessary. The agency’s actions in this instance underscore the importance of consumer awareness and proactive measures to mitigate risks associated with defective products.

Best Practices for Consumers

Consumers are encouraged to adopt best practices when it comes to product safety, including:

Regularly checking for product recalls on the CPSC website or through manufacturer notifications.
Keeping receipts and documentation for all electronic purchases to facilitate returns or claims.
Being aware of any unusual behavior from electronic devices, such as overheating, strange noises, or smoke, and reporting these issues immediately.
Properly disposing of defective products at designated facilities to prevent environmental hazards.

Conclusion

The recall of Belkin’s Auto-Tracking Stand Pro and BoostCharge power banks serves as a crucial reminder of the potential risks associated with lithium-ion batteries. While the company has taken steps to address the issue, consumers must remain vigilant and proactive in ensuring their safety. By following the guidance provided by Belkin and the CPSC, users can help mitigate the risks associated with these defective products and contribute to a safer consumer electronics landscape.

Source: Original report